Hawes & Co Landlord service options & fees
For further information please access the relevant text within the Consumer Rights Act which is available via the link below - Part 3, chapter 3 of the CRA15 contains a number of provisions relating to the disclosure of lettings fees.
Should you have any immediate queries or concerns, however, please contact your nearest Hawes & Co Branch
Find the right letting service for you
Because every landlord has a different reason for letting a property, every landlord has different needs and that’s why we provide a range of flexible landlord’s services.
Whichever lettings service you choose from Hawes & Co we’ll give you a crystal-clear landlord agreement at the beginning, so you know exactly what’s included.
The options we can offer, and a table of fees are listed below.
| Full Managed | Rent Collection | Tenant Find | |
|---|---|---|---|
18% including VAT | 15% incl VAT | 12% incl VAT |
Managed
Collection
Find
What's included in Fully Managed: What's included in Rent Collection: What's included in Tenant Find: | Fully Managed | Rent Collection | Tenant Find |
|---|---|---|---|
| Provide free valuation and suggest areas of improvement to maximise income | |||
| Arrange Energy Performance Certificate* | |||
| Prepare full colour property details, internal and external images | |||
| Upload your property to our website and major property websites including Rightmove and Zoopla | |||
| Displaying a Hawes & Co Board | |||
| Email and SMS text alerts to our registered potential tenants | |||
| Arranging and accompanying viewings | |||
| Full tenant referencing including detailed credit, employment and previous landlord reference checks* | |||
| Advise on issues of compliance | |||
| Preparation of the Tenancy Agreement* | |||
| Arrange for Inventory and end of tenancy check out* | |||
| Arrange for deposit to be transferred to Landlord for registration in a Government approved Deposit Protection Scheme | |||
| Collect 5 weeks security deposit and if held by us will register with a Government approved Deposit Protection Scheme and continue to protect the deposit according to legislation* | |||
| Collect first months (cleared funds) rent in advance | |||
| Provide tenant with Banker's Standing Order for rental payments | |||
| Initial Right to Rent and Anti Money Laundering checks carried out | |||
| Visiting the property on the day the tenancy commences to test smoke and carbon monoxide alarms* | |||
| Educating, advising and implementing new legislative changes | |||
| Arrange annual gas safety check* | |||
| Collect rent on a monthly basis, held in a protected Client Account | |||
| Chase late rents using our dedicated arrears and collection team implementing a strict process including early alerts to the landlord | |||
| Payments by BACS once cleared funds are received from tenant avoiding delays | |||
| Provide detailed HMRC compliant monthly statements | |||
| Negotiate renewal at end of fixed term | |||
| Advise on annual rent increases | |||
| Ongoing Right to Rent check carried out where necessary | |||
| We will keep you informed of any new legislation relevant to renting your property | |||
| Preparation annual HMRC Statement* | |||
| Quarterly property inspections* | |||
| Provide tenants with basic household/housekeeping advice and education | |||
| Manage all issues of repair, maintenance and remedial work | |||
| Arrange and manage all emergency work | |||
| Arrange an end of tenancy inspection and negotiate any dilapidation issues which arise | |||
| Represent landlords where dispute is raised with the Government back deposit protection scheme | |||
| Provide tenants with basic household/housekeeping advice and education | |||
| Serve notice to regain property, liaise with legal teams and where necessary provide court representation. | |||
Additional charges
Tenancy Compliance & Setup Fee: £480 (Inc VAT) *
Our tenancy compliance and set up fee includes the following services.
- Cost of tenant referencing
- Service of current Government How to Rent Guide on tenant
- Preparation of the legal tenancy agreement between the parties
- Preparation and service of the tenancy deposit prescribed information
- Checking and testing the smoke alarm on the start date of the tenancy
- Registering the tenancy deposit with the tenancy deposit scheme (first year only)
- Provide guidance on compliance with statutory provisions and letting consents
- Service of Section 21 notice
Deposit Registration Fee: £60 + VAT (£72) charged annually*
- Register landlord and tenant details and protect the security deposit with a Government-authorised Scheme Provide the tenant(s) with the Deposit Certificate and Prescribed Information within 30 days of start of tenancy.
Periodic inspections & Additional property visits: £42 (Inc VAT) *
- Periodic Inspection to give a general overview on the property. To attend for specific requests such as neighbour disputes; more visits are required to monitor the tenancy; or any maintenance-linked visit.
Submission of non-resident landlords’ receipts to HMRC £60 (Inc VAT) quarterly*
- To remit and balance the financial return to HMRC quarterly – and respond to any specific query relating to the return from the landlord or HMRC.
Preparation of renewal Tenancy agreement £120 (Inc VAT) *
- Contract negotiations, amending and updating terms and arranging a further tenancy agreement.
Court Attendance £60 (Inc VAT) per hour
- Where required, attending Court as Agent for Landlord.
Tenancy Renewal Fee
- The same service level fee percentage as agreed at the commencement of the tenancy will continue to be charged for the duration of the renewal period at the same intervals.
Land Registry Fee £24 Inc VAT*
- Verifying the legal ownership of the property.
Fixed Fees for the following repairs/maintenance and inspections (optional)*
- Gas Safety Inspection £78 (Inc VAT)
- Boiler Service £78 (Inc VAT)
- Gas safety inspection and boiler service combined £144 (Inc VAT)
- Gas safety inspection, boiler service and carbon monoxide alarm combined £234 (Inc VAT)
- Portable Appliance Test £84 (Inc VAT)
- Energy Performance Certificate £144 (Inc VAT)
- Call out/Installation and initial test cost £60.00 (Inc VAT) per property.
- Smoke / Carbon Monoxide detectors - £30.00 (Inc VAT) each.
- Replacement battery (standard life) and test on existing smoke detector £6.00 (Inc VAT) each, plus initial callout cost as above.
- Legionella Risk Assessment in accordance with current legislation and HSE ACOP L8 at the cost of £144.00 (Inc VAT)
Repairs/Maintenance and Inspections Fees
- A supervisory fee of 18% (Inc VAT) of the overall cost of any work, repairs, maintenance and inspections (Including Inventory services) will be charged to the contractor (or sub-contractor) or service company.
Additional charges
| Charge | Features |
|---|---|
| Tenancy Compliance & Setup Fee: £480 (Inc VAT) * | Our tenancy compliance and set up fee includes the following services.
|
| Deposit Registration Fee: £72 (Inc VAT) charged annually* |
|
Periodic inspections & Additional property visits: £42 (Inc VAT) * |
|
| Submission of non-resident landlords’ receipts to HMRC £60 (Inc VAT) quarterly* |
|
| Preparation of renewal Tenancy agreement £120 (Inc VAT) * |
|
| Court Attendance £60 (Inc VAT) per hour |
|
| Tenancy Renewal Fee |
|
| Land Registry Fee £24 (Inc VAT)* |
|
| Fixed Fees for the following repairs/maintenance and inspections (optional)* |
|
| Repairs/Maintenance and Inspections Fees |
|
Inventory charges to Landlords Inc VAT* (see schedule below)
Size | Inventory make | Check in | Check out | |||
|---|---|---|---|---|---|---|
| Unfurnished | Furnished | Unfurnished | Furnished | Unfurnished | Furnished | |
| Studio | £120 | £138 | £90 | £108 | £102 | £120 |
| 1 bedroom | £132 | £156 | £96 | £114 | £108 | £132 |
| 2 bedroom flat | £144 | £180 | £108 | £126 | £120 | £144 |
| 2 bedroom house | £156 | £192 | £114 | £132 | £132 | £162 |
| 3 bedroom flat | £168 | £204 | £120 | £144 | £150 | £174 |
| 3 bedroom house | £180 | £216 | £126 | £156 | £162 | £186 |
| 4 bedroom | £210 | £246 | £138 | £168 | £186 | £216 |
| 5 bedroom | £240 | £270 | £156 | £186 | £210 | £240 |
Inventory charges to Landlords Inc VAT* (see schedule below)
Size | ||
|---|---|---|
| Unfurnished | Furnished | |
Studio | £120 | £138 |
| 1 bedroom | £132 | £156 |
| 2 bedroom flat | £144 | £180 |
| 2 bedroom house | £156 | £192 |
| 3 bedroom flat | £168 | £204 |
| 3 bedroom house | £180 | £216 |
| 4 bedroom | £210 | £246 |
| 5 bedroom | £240 | £270 |
Check in
Size | ||
|---|---|---|
| Unfurnished | Furnished | |
Studio | £90 | £108 |
| 1 bedroom | £96 | £114 |
| 2 bedroom flat | £108 | £126 |
| 2 bedroom house | £114 | £132 |
| 3 bedroom flat | £120 | £144 |
| 3 bedroom house | £126 | £156 |
| 4 bedroom | £138 | £168 |
| 5 bedroom | £156 | £186 |
Check out
Size | ||
|---|---|---|
| Unfurnished | Furnished | |
Studio | £102 | £120 |
| 1 bedroom | £108 | £132 |
| 2 bedroom flat | £120 | £144 |
| 2 bedroom house | £132 | £162 |
| 3 bedroom flat | £150 | £174 |
| 3 bedroom house | £162 | £186 |
| 4 bedroom | £186 | £216 |
| 5 bedroom | £210 | £240 |
The standard fees are based on following: (Max size 2000sqft – larger properties POA. All properties include garden and garage)
2 bed: 2 bedrooms, 1 reception, kitchen, 2 bathrooms
3 bed: 3 bedrooms, 2 receptions, kitchen, 2 bathrooms
4 bed: 4 bedrooms, 2 receptions, kitchen, 2 bathrooms
5 bed: 5 bedrooms, 2 receptions, kitchen, 3 bathrooms
Properties with additional rooms will incur additional charge of £18 Inc VAT
Cancellations must be notified not less than 24 hours prior to appointment date. A £50 charge is incurred if less notice is given.
Heavily furnished property and properties left in poor condition at check out requiring additional time will incur additional charges.
Client Money Protection is provided by Propertymark. The redress scheme for Hawes & Co is The Property Ombudsman Scheme
Landlords who signed a contract prior to 22 May 2019
Landlords who signed a tenancy before 22 May 2019 will have different charges agreed at the time the contract was signed.