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Industry Regulations & Client Money Protection

All estate agents in the residential property industry are regulated by The Estate Agents Act 1979 (EAA) and also general consumer protection legislation such as the Consumer Protection from Unfair Trading Regulations 2008 (CPRs)

ARLA Propertymark Protected

The Association of Residential Letting Agents (ARLA)

ARLA is the only professional and regulatory body solely concerned with residential lettings.

Hawes & Co Lettings have ARLA qualified staff within the business assuring you of the highest standards of service.

All Hawes & Co Lettings client accounts are independently audited every year by ARLA which means you can be sure our systems are following the Principles of Professional Conduct set by ARLA.

View our Propertymark Client Money Protection certificate 

Find out more about Propertymark

Find out more about Propertymark's accounting rules

The Property Ombudsman logo    Trading standards logo - transparent

The Property Ombudsman 

Hawes & Co is a member of The Property Ombudsman (TPO) and we abide by their codes of practice for sales and lettings.

More information about TPO can be found at